Relationship Calls – Round 1

Member Club Calls – Round 1

Background Info

General Club Health Questions

Uses these questions as prompts to see how the club has been going over the last 12 months. Use the comments section to capture more information.
What recent success both on and off the green has there been?
Are there any issues or challenges that the club is facing?

Administration and Communication Questions

Check information prior to making the calls so that you are prepared and can seek more in-depth responses
Has the club held its AGM?
Has the club provided us with updated office bearers?
Does the club use the generic club email domain?
(ie club@bowlssa.com.au)

Bowlslink Questions

How is the club using BowlsLink?
Do you need BowlsLink access updated?
Would the club like some additional Bowlslink training?
If yes, how would you like this training delivered?

Health Club/Risk Management Questions

Does the club’s committee/board undertake club health check/risk management assessment?
(Not just physical risk management but assessments of governance, financial, club culture, marketing, membership etc)
Does the club feel confident in managing a major incident if it occurred?
(Ie does the club have risk management, critical incident processes? How would the club manage a situation?)
Has the club provided Bowls SA with its Association Liability Insurance Declaration Form?

Financial Management Questions

Does your club use some form of electric financial management program? ie MYOB or Xero
Do you have any projects that you are looking to gain grant funding for?
Are you aware of the different grant opportunities out there?
(ie have you seen our grant communication)

Bowls SA Communication

Are you receiving our direct communications?
(If they are not, ask them to check junk and mark it as a safe address.)
How often would you like to hear from Bowls SA via email?
(Ie do you feel our communication is spammy or not enough)
What are your thoughts on the Bowls SA website?
Are you aware that Bowls SA are now taking club news stories via an online submission form, which is accessible via the website?

Education & Resource Support

What areas of education and resources would you like to see:
How would you like to see this support delivered?
Would you like to book a club development meeting?

Other Comments